How to Reset Your Whirlpool Washer: A Step-by-Step Guide

  • Feliz Natha
  • Feb 12, 2023
How to Reset Your Whirlpool Washer: A Step-by-Step Guide

Why Resetting Your Whirlpool Washer is Necessary

Resetting your Whirlpool washer might sound like a daunting task, but it is easy to perform and can help fix any issues that you’re experiencing. By resetting the washer, you reset the control board. The control board is like the brain of the appliance and controls all of the washer’s operations. Sometimes, the control board can get confused, leading to a glitch in the system. Resetting the control board can help fix most issues.

Resetting the washer can help resolve common problems like improper draining, leaks, and poor cleaning performance. If you notice that your washer isn’t spinning correctly, or if it’s not filling with water as it should, resetting the washer might be the solution to your problem. Similarly, resetting the system could help if your washer has gone completely unresponsive.

Another reason why you may need to reset your Whirlpool washer is if it displays an error code. When your Whirlpool washer recognizes that something is amiss, it will display an error code on the control panel. Resetting the washer can help clear these error codes and allow you to resume normal operation.

It is recommended to reset your Whirlpool washer if you’ve recently installed a new control board or if you’ve recently repaired the appliance. A reset helps to initialize the new components and guarantees that the control board is correctly installed.

So if you’re experiencing issues with your Whirlpool washer, you may want to try resetting it to see if it solves the problem.

Step 2: Reset the Control Board

If unplugging the washer didn’t work, then you’ll need to reset the control board. The control board is the brain of your Whirlpool washer, and sometimes it can get confused. To reset it, follow these steps:

1. Locate the buttons on your control panel. Press and hold the “Cancel” button for three seconds.
2. Now, press the “Start” button, and hold it for three seconds.
3. Finally, press the “Pause/Cancel” button again, and hold it for three seconds.
4. After you release the “Pause/Cancel” button, the washer should reset.

If you have a touchscreen, the process may be slightly different. Look in your user manual for specific instructions on resetting the control board for your model.

Step 3: Check for Error Codes

If resetting the control board doesn’t work, then it’s time to check for error codes. Whirlpool washers have a built-in diagnostic mode that can give you an error code to help diagnose the problem. To enter diagnostic mode, follow these steps:

1. Make sure the washer is unplugged.
2. Press and hold the “Start” and “Cancel” buttons at the same time.
3. While holding the buttons, plug the washer back in.
4. Release the buttons after the control panel lights up.

Now, the washer will enter diagnostic mode, and the control panel will display error codes. Look in your user manual to find out what each error code means. Once you know the code, you can look up a solution online or call Whirlpool customer service for assistance.

Step 4: Call a Professional

If you’ve tried resetting the control board and checking for error codes and your washer is still not working, it’s time to call a professional. Whirlpool has a network of authorized service providers who can diagnose and repair your washer. If your washer is still under warranty, then the repair may be covered. If not, be prepared to pay for the service.

In conclusion, resetting a Whirlpool washer is not difficult, and can often be done without the need for a technician. By following these simple steps, you can save yourself time and money by fixing the problem yourself. However, if these steps do not fix the problem, it’s best to call a professional for assistance.

Step 2: Reconnect the Power and Turn the Washer On

Once you’ve successfully unplugged your Whirlpool washer, it’s time to move on to step 2: reconnecting the power and turning the machine back on. By doing so, you’ll give your washer a chance to reset any electronic components that may be causing the appliance to malfunction.

Before you reconnect the power, wait for at least a few minutes to allow any electrical charges in the washer to dissipate. This is an important safety precaution that can prevent damage to your washer, your home, and your personal safety.

Once you’ve waited for a few minutes, plug your washer back into the power outlet. Make sure that the plug is secure and that there are no loose or frayed wires. If you notice any damage to the power cord or the outlet, take the necessary steps to repair or replace them before proceeding.

After you’ve reconnected the power, turn your washer back on. You can do this by pressing the power button or by turning the dial to the appropriate setting. If you’re not sure which setting to choose, consult your washer’s user manual for guidance.

Once you’ve turned your washer back on, wait for it to go through its startup sequence. You may hear some beeps or see some lights flashing as the washer initializes its systems. This is normal, and you should let the process run to completion.

If your Whirlpool washer still isn’t working correctly after you’ve completed step 2, it’s time to move on to step 3.

Step 3: Press the Cancel and Start Buttons Simultaneously

Are you still experiencing problems with your Whirlpool washer even after checking the power source and cleaning the filter? Perhaps the solution lies in resetting the machine’s programming. This can be done by simultaneously pressing the Cancel and Start buttons for about three seconds. Here’s a step-by-step guide on how to do it.

Step 1: Locate the Cancel and Start buttons on your Whirlpool washer. These buttons may be located in different areas of the washer depending on the model.

Step 2: Make sure the washer is powered on and the door is securely closed.

Step 3: Press and hold the Cancel and Start buttons at the same time for about three seconds. You may hear a beep or see lights flashing on the control panel.

Step 4: Release the buttons after three seconds and wait for the washer to reset. This may take a few minutes, and the machine may make some clicking or humming sounds during the process.

Step 5: Once the reset is complete, the control panel should display the default settings. You can now try running a test cycle to see if the problem has been resolved.

If the above steps do not work, you may need to try other troubleshooting methods or consult a professional for assistance. It’s always best to consult the user manual before attempting any repairs or maintenance on your Whirlpool washer, as some models may require different reset procedures.

Resetting your Whirlpool washer can help resolve many common issues, such as error codes, malfunctioning controls, and unresponsive buttons. It’s a simple process that can save you time and money, as it may prevent the need for costly repairs or replacements. By following the steps above, you can reset your washer in just a few minutes and get back to doing your laundry with ease.

Step 4: Consult the User Manual

If you have tried all the previous steps and your Whirlpool washer still won’t reset, it may be time to consult the user manual. The manufacturer’s guide is an excellent resource for troubleshooting and repair information that can help you resolve the problem.

The user manual will provide you with specialized Whirlpool washer repair advice that is specific to your machine model. You’ll be able to follow step-by-step instructions that will guide you through the troubleshooting process to diagnose and fix the issue.

Moreover, you can also contact Whirlpool customer support for additional advice and support. They have trained technicians who can provide you with detailed instructions on how to resolve the issue.

Before calling for help, make sure you have all the necessary information. For example, provide the model number of your Whirlpool washer and describe the problem you’re experiencing. This information will ensure that the support team can provide you with accurate advice and service.

It’s important to remember that some problems may require professional help. In this case, Whirlpool customer support can provide you with a referral to a certified repair technician. These professionals have the expertise and experience necessary to diagnose and fix problems quickly and efficiently.

In summary, if none of the previous steps have resolved the problem, consult your user manual or Whirlpool customer support for additional troubleshooting tips or repair options. The guide is an important resource to help you diagnose and fix the problem, and the support team can provide professional assistance when needed.

How to reset your Whirlpool washer

If you’re experiencing any issues with your Whirlpool washer, resetting the appliance might help fix the problem. Here’s how you can reset your Whirlpool washer:

  1. Turn off the washer: Before resetting your machine, turn off your washer and unplug it from the electrical outlet. This will help ensure your safety as well as protect the washer from any electrical surges or other issues while you’re resetting it.
  2. Pause the washer: After unplugging the machine, give it a couple of minutes to rest before pressing the power button to turn it on again. Once the washer is paused, it’s time to reset it.
  3. Reset the machine: To reset your Whirlpool washer, press and hold the “Start” button for at least three seconds. This will clear the machine’s memory and hopefully resolve any issues you were experiencing or glitches that were causing problems with the appliance.
  4. Restart the washer: After resetting the machine, plug it back in and press the power button to restart it. Now, you can run a new load of laundry and see if the issue has been resolved.

These simple steps are designed to help you troubleshoot any problems you might be experiencing with your Whirlpool washer. However, if the problem persists after resetting the machine, you might need to contact a professional to help diagnose and fix the problem.

When should you reset your Whirlpool washer?

If you notice your Whirlpool washer is not working properly, it might be time to reset the machine. Some of the most common issues that can be fixed by resetting your Whirlpool washer include:

  • The washer not starting or turning on
  • The washer stopping mid-cycle
  • Error messages or codes on the display panel
  • The washer not draining or spinning properly

If you’re experiencing any of these issues, try resetting your Whirlpool washer following the steps outlined above. If the problem persists, you might need to seek professional assistance.

Tips for maintaining your Whirlpool washer

To help prevent future issues with your Whirlpool washer, here are some tips for maintaining your machine:

  • Regularly clean the washer’s lint filter and drum to prevent buildup and clogging
  • Use the right amount of detergent based on the load size to avoid overloading the machine and causing damage
  • Don’t overload the machine with too many clothes, as this can cause the wash cycle to become unbalanced and lead to vibration or other issues
  • Regularly check the machine’s hoses for any signs of wear or leaks

By following these simple tips, you can help extend the life of your Whirlpool washer and avoid costly repairs or replacements.


Resetting your Whirlpool washer can be a quick and easy solution if you’re experiencing issues with your machine. By following these steps, you might be able to resolve any problems and avoid the need for professional assistance.

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